Customer care · Delivery
The journey to your door.
From choosing an everyday essential to planning its arrival, we are here to help with the details.
Where we deliver.
United States. Available delivery options and charges are shown at checkout before you place your order.
Canada. Please contact us before ordering while our Canadian delivery options are being finalized.
For another destination, please enquire before placing an order so we can advise whether delivery is available.
Delivery costs & timing.
For orders to the United States, the following delivery services are available. Standard delivery is complimentary on orders of US$75 or more.
| Service | Delivery charge | Estimated transit after dispatch |
|---|---|---|
| Standard | US$12Complimentary on orders US$75+ | 3–5 business days |
| Express | US$20 | 1–2 business days |
Available services and final charges are confirmed at checkout. If you have a particular date in mind, contact our team before ordering with your ZIP code, the product name and the date you hope to receive it by.
Transit times are estimates, not guaranteed arrival dates. Order preparation and carrier delays can affect delivery. Please contact us before ordering if timing is important to your purchase.
Already placed an order?
For a delivery update, email our team with your order number and the email address used at checkout. Include any relevant delivery information so we can understand your enquiry.
If you need to change an address or have noticed an error, get in touch as soon as possible. We can review your request and advise on the options available.
A few useful details.
Can I arrange delivery for a particular date?
If you are shopping for a gift or a special occasion, tell us the date and destination before ordering. We can help you check whether your preferred timing is possible.
How can I check on my delivery?
Email sales@finestessentials.com with your order number. If you have received a delivery notification, include the relevant details in your message.
What if an item arrives damaged or is incorrect?
Contact our team with your order number, a brief description and clear photographs of the item and packaging. Visit Returns & exchanges for help starting an enquiry.
Finest Essentials
A question before you choose?
Tell us what you are considering. We would be pleased to help you with the next step.
Ask about delivery